1. A
£75 deposit is required for each booking which will secure your holiday.
Due to a large amount of enquiries your deposits MUST reach us within 7 days
of receiving your booking form. If you are booking 8 weeks prior to your
holiday stay the full amount must be paid within 7 days.
Bookings
are from 3pm on arrival to 10am on the day of departure.
2.
On receiving your payment your booking is confirmed. The remaining balance to be paid 8 weeks before your
holiday. No further reminder will be sent. Should your payment not
reach us by the due date we reserve the right to re-let the caravan. For
special events and short notice breaks the full amount must be sent to us
within 7 days. As you can appreciate we have a large amount of enquiries for
our caravan. No reminder or phone call will be made to chase payment.
3.
An additional £100 cleaning/damage waiver fee is added to the holiday
price, and is refunded to you after your holiday as long as the caravan has
been left clean and tidy and there are no breakages or damages caused during
your stay. If any damage is caused to the caravan, the £100 will be kept
towards the cost. Any additional costs incurred due to damage or extra
cleaning caused by the hiree will be invoiced and payment due within 7 days
of this invoice. Damage deposits will be refunded after we have checked the
caravan after your stay - (since we do not go down each week this may take
up to 4 weeks) if you provide an SAE for its return. Otherwise this cheque
is destroyed (if not needed) This
bond is returned from us and not from Butlins itself
If you
would like your cheque returned to you rather than destroyed then please
enclose an SAE with your cheque
4.
No smoking within the caravan. Our caravan is used by small children and
smoke fumes will remain in the furnishings and could damage their health. Your £100
cleaning/damage waiver fee will not be refunded if this has happened as it
will pay towards the airing and extra cleaning cost of the caravan.
We have a dog ourselves which occasionally uses the caravan but we do not allow our
guests to bring their pets.
5.
No all female or all male parties accepted (except by arrangement with us -
eg waived if children/family included). No bookings will be accepted for
young groups or young parties consisting of all male or all female parties
(this is a Butlins rule).
The hirer must be over the age of 25 unless agreed by prior arrangement with
us.
Under no circumstances may more than the maximum number of persons stated
on the booking form occupy the property.
Only those named on the booking form are permitted to occupy the caravan.
6.
If in the opinion of the site manager, any party is guilty of unreasonable
conduct which causes a nuisance to other park guests, the owner or site
manager may re-take possession of accommodation immediately without
compensation to the party.
7.
The accommodation shall be used only by persons listed on the booking form.
Any breach of this condition shall entitle us to terminate the booking with
no refund. The caravan is for 6 people only (8 by prior agreement). Due to insurance purposes
anymore people that are not listed on the booking form will be breaking the
rules. Once the completed booking form is received by us then no extra
persons can be added.
8.
The lead person on the booking form shall be responsible for all members of
the party. Please ensure that no items provided in the caravan are removed
during or after your stay. You are responsible for all contents in the
caravan during your stay and any breakages or damage to the furniture,
fixtures, fittings, inventory or caravan, must be paid for by the lead name
on the booking form. Please ensure that our holiday home is left clean, tidy
and ready for the next guests.
The Hirer is responsible for the property and is expected to
take good care of it. All equipment and utensils etc, and the
property itself are to be left clean and tidy at the end of the stay.
All damages / breakages should be reported as soon as they occur. The
owners reserve the right to charge for any damage, breakages and extra
cleaning which are not deemed to be normal wear and tear. Please remember
that this is also our holiday home too and is solely maintained by us!
9.
We do not accept liability for any personal injury, loss or damage which may
be sustained by the applicants or their party, during their holiday. You may
wish to arrange your own holiday insurance.
10.
Please respect our carpets, the £100 bond will be kept by us for the cleaning of
them if heavily soiled.
Please leave all
all outside shoes in
the box provided outside(under the caravan)
11.
Cheques should be made payable to Jane Bishop- details given later after booking.
We do accept debit card payments but not credit cards
12. In
the interest of preserving your damage deposit we advise that no pens, paints, felt tip pens be used by children inside the caravan.
Damage caused by pens. felt pens etc will be charged for and not considered
to be normal wear and tear
13.
Please remove shoes before entering. Any sandy or muddy shoes or toys should
not be brought into the caravan.
Please leave pushchairs outside or in your
car.
Any extra cleaning needed due to not adhering to this request will be
charged for.
14. Please
make sure you check the contents list for anything that’s missing or
damaged as soon as you arrive and inform us immediately. That way you
won’t be held responsible for the cost.
15. If
you have to cancel your holiday you must contact us in writing BY MAIL.
Failure to do so will result in all fees being due. We recommend recorded
delivery mail for your own protection
IN
THE EVENT OF CANCELLATION, THE FOLLOWING CHARGES APPLY:
Length of notice time
Cancellation Charge
50 days or more Loss
of deposit
49-29 days
50% of the total holiday cost
28 days or less 100%
of the total holiday cost
16. Any
complaints must be made immediately to the owner who will endeavour to
rectify the problem as soon as possible, to ensure the continued enjoyment
of your holiday. The complaint must be confirmed in writing within seven
days of the end date of the Hirer's holiday
17. This
is Butlin's policy regarding children for adult themed weekends and breaks:
Children are welcome at the resort but for their own interests will not be
allowed in to the entertainment venues or the Skyline. They can usually go
to the Sun and Monn and Highwayman pubs with an adult. They CAN go in to the
Splash Pool, Funfair when open, cinema, pizza hut. Please contact Butlins
yourself to confirm before booking if you plan to take children with you
18. It is
your responsibility to check with Butlins as to what facitlities will be
open during your stay. Our duty is limited to providing you with
accommodation within our caravan and we take no responsibility for the
provision of services and entertainment provided by Butlins.
Check in is after 3pm and checkout by 10am. Your key and passes
will be waiting for you at the East Gate security booth. They will direct you to
the caravan park
